Administration Manager role at Global Fire & Security Systems
WELCOME TO GLOBAL
Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide.
Job Purpose:
We are seeking an organised, proactive and process driven Administration Manager to lead and develop our administration team responsible for Sales, Project, Contracts administration. This role ensures the efficient handling of administrative tasks and processes that support Sales, Project and Contract delivery along with overseeing a Small Works processing and quoting team.
Experience in the fire and security industry is advantageous but not essential. We welcome applications from experienced Administration Managers as well as ambitious Administrators ready to take the next step in their career.
Key Responsibilities
* Lead, mentor, and develop a team of administrators
* Allocate workloads, monitor performance, and conduct regular team reviews and one-to-ones
* Foster a positive, collaborative and accountable team culture
* Ensure processes for sales enquiry to order, project setup, contract renewal and set up along with small works quoting are followed.
* Oversee the accurate and timely administration of client contracts and project documentation
* Implement and maintain efficient admin processes and procedures
* Review and improve administrative workflows to ensure consistent quality and productivity
* Drive the use of IT systems and automation where appropriate to reduce manual effort and errors
* Act as the key point of contact for internal departments regarding administrative support
* Be part of the senior leadership team and provide accurate reporting and updates to senior management
* Ensure all documentation is compliant with internal standards, industry regulations, and client requirements
About You
* Proven experience in administration management, ideally within the fire and security industry or similar industry
* Strong team leadership and people management experience
* Exceptional organisational and time-management skills
* Ability to design, implement, and improve administrative processes
* Excellent verbal and written communication skills
* High level of attention to detail and accuracy
* Comfortable working in a fast-paced, deadline-driven environment
* Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM database systems
Desirable:
* Knowledge of fire and security industry regulations and terminology
* Experience working with project-based businesses or contract-driven environments
* Familiarity with ISO standards and compliance documentation
What We Offer:
* Competitive salary based on experience and qualifications
* Supportive and professional team environment
* Opportunities for training and career development
* Employee social and engagement initiative
* Employee referral scheme
* Pension scheme
* The chance to be part of a reputable company in the fire and security industry
We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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