The ideal candidate will possess strong agency experience, a solid understanding of social and digital advertising, great written skills, sharp attention to detail and a genuinely creative streak.
Youll take a consultative role with clients and manage a portfolio of accounts, supporting the wider team to deliverhigh-quality outcomes for clients.
Youll typically be project-managing activity for multiple clients at once, so being organised, calm under pressure and able to juggle tasks will be key.
Key Skills
* Strong understanding of digital advertising, social media platforms and brand activity
* Experience managing client accounts and overseeing work delivered by team members
* Confident written and editing skills, with a sense of what works across platforms
* Creative thinking and familiarity with well-known marketing tools
* Knowledge of SEO, Organic Social Media & Digital Advertising practices
* Ability to analyse data and interpret performance stats
* Exceptional attention to detail
* Excellent interpersonal and communication skills
* Confident working to tight deadlines without compromising on quality
* Adaptability across different services, sectors and client needs
Responsibilities
As a Senior Account Manager, your role is to lead and guide and report on client activity. Youll work closely with our paid media, social SEO & brand specialists to make sure projects run smoothly and clients feel fully supported. Day-to-day responsibilities include:
* Acting as the main point of contact for your clients, building strong, trusted relationships
* Leading the strategy and direction across paid media, social and SEO activity, ensuring the teams output meets the brief
* Overseeing work delivered by channel specialists, checking quality, accuracy and brand alignment
* Briefing internal teams clearly and ensuring all activity is delivered on time and to a high standard
* Reviewing performance reports prepared by the team and turning insights into clear, actionable recommendations for clients
* Running regular client calls, catch-ups and review meetings
* Managing timelines, budgets and expectations, and keeping clients updated as work progresses
* Collaborating with creatives, strategists and performance teams to shape campaign ideas and refine ongoing activity
* Spotting growth opportunities within your accounts and working with senior leadership on next steps
* Attending client events and industry conferences when needed
Benefits
* 25 days holiday plus bank holidays
* Birthday Off
* Office closed over Christmas & New Year without using your holiday allowance
* Annual salary review on your anniversary
* Government workplace pension
* Regular team socials
* Hybrid working (3 days in office, 2 from home)
* Regular staff training and full development programme
* Team-building volunteer days
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