We are brave, we are ambitious, we are honest, and we are Citizen!
We have an exciting opportunity to join our rent and service charge team. At citizen we manage over 30000 homes, of all different tenures and tenancy types, our team are responsible for setting the charges for these homes. This includes setting charges accurately in line with agreement types as well as ensuring maximum cost recovery.
Role: Rent & Service Charge Officer
Salary £ 36,149 + 4% pay award from the 1st April 2026
Position: Permanent, Full time, 37 hours per week, Monday - Friday
Location: B37 7YN, 4040 Lakeside, Hybrid working (At least 2 days per weeek in the office)
Manager's Quote:
We are a friendly, supportive team who work hard and pull together to deliver the best service for our customers. We're dynamic, adaptable, and always ready to step up when needed to get the job done. We also enjoy socialising as a team and building strong relationships both inside and outside the workplace.
In housing you can make a real difference, the role of Rent & Service Charge Officer will involve:
1. To produce accurate rent and service charge statements in line with the business' rent setting procedures
2. Be alert to opportunities to improve procedures and paperwork in or...