Job Description
Due to continued growth we are now looking for the best experienced engineers in the midlands to support our commercial and education customer base. You will be responsible for carrying out all your duties in accordance with industry standards and delivering on our core values to ensure we maintain our great customer relationships and our solid local reputation. The successful applicant will join our fantastic service team and will undertake the routine and corrective maintenance of Intruder Alarms, CCTV, Access Control and Fire Alarm systems, whilst also being part of the emergency call out rota. This is a great opportunity to join a small, personal, flexible, loyal and growing company where you will be appreciated and rewarded accordingly.
The Role: To maintain a great relationship with our existing commercial/education customer base when visiting to rectify faults, carry out routine maintenance and extra works.
Responsibilities:
Working to deliver on our core values - Reputation, Excellence, Integrity, Service, Teamwork and Trust
Routine maintenance visits and servicing of predominantly intruder alarms and CCTV systems for mostly commercial/public sector customers
Occasionally servicing fire alarms, aspiration, emergency lights and access control systems. (15% of workload but growing)
Corrective maintenance and fault finding for predominately intruder alarm and CCTV systems but also on access control, fire alarms and aspiration systems.
Small works installing extra equipment onto existing systems plus upgrading existing panels and recorders.
Mostly working alone as part of a larger service team liaising with other engineers, the Technical Support Manager and the Service Manager. Essential experience, qualifications & skills:
A minimum of 5 years time served experience but preferably more, working to industry standards within the security systems industry
Main strength and experience on intruder alarms and CCTV
Experience with access control, gate & barriers, fire alarms would be beneficial so we can build on this
You will be able to complete BS7858 security screening, with an enhanced DBS check and have a full UK drivers licence (with a maximum of 3 points)
You need to be polite and courteous and have great communication skills - both written and verbal
You need to be able to use your judgement and make decisions
You ideally live within 25 miles of CV11 6 GX
Experience with the following intruder equipment: Gardtec, Honeywell Galaxy, Risco Light SYS, Risco & Visonic wireless systems. Dualcom signalling
Experience with Concept Pro & Hikvision CCTV equipment (both analogue and IP)
Additional experience in Access Control/Door Entry/Fire Alarms/Aspiration & Emergency Lighting Salary & Benefits include: £32-38k depending on experience and knowledge plus standby package (worth £1500 per year – 1 week in 6/daily rotation over 2 week xmas period) plus our benefits package (worth £5k-£10k) consisting of;
Local work with minimum travel and no ‘staying away’ Christmas bonus and summer end of year bonus
Customer referral scheme & generous employee discounts
31 days of paid holiday including usual