1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from RMF Group
Strategic Account Manager 07828234016 - phillip.w@rmfrs.co.uk
Company Description
RMF Group is a leading provider of specialist training, recruitment, and labour supply in the construction, rail, and equine industries. The group consists of RMF Construction Ltd, RMF Resource Solutions Ltd, RMF Training Academy, and RMF Fresh Start, all focused on empowering individuals with practical skills and real career opportunities. By partnering with major industry leaders, RMF Group ensures a sustainable talent pipeline for businesses to access skilled and job-ready workforce.
Responsible for:
* Quality Improvement Manager
* Lead IQA/Health and Safety Manager Registrations and Certification
* Audit Management
* Awarding Body and accreditation services Ofsted readiness and preparation
Role Description
The Director of Quality is responsible for the development, implementation, and oversight of RMF Training’s quality management systems, policies, and procedures. This leadership role ensures that all training programs, internal processes, and client deliverables meet the highest standards of instructional design, compliance, and customer satisfaction. Reporting to the executive team, the Director of Quality will work collaboratively with instructional teams, compliance officers, and program managers to develop, implement, and monitor quality benchmarks and continuous improvement initiatives across all educational and operational areas.
Key Responsibilities/tasks:
Quality Assurance and Improvement:
* Develop, implement, and oversee quality assurance frameworks that support high standards of instruction, curriculum, and learner outcomes.
* Conduct regular audits, evaluations, and feedback cycles to ensure program content, teaching methodologies, and learning outcomes are aligned with industry requirements.
* Collaborate with instructional designers and trainers to enhance curriculum effectiveness, relevance, and engagement.
* Lead the SAR/QIP and associated processes.
* Act as the Ofsted nominee.
Compliance and Standards Adherence:
* Ensure that all programs comply with relevant industry standards, accreditation requirements, and regulatory bodies. (RISQS, NPORS, EUSR, NSAR, NOCN, Highfield, City and Guilds, SQA, AIM, 1st4Sport)
* Lead the development and implementation of compliance policies, procedures, and best practices across the organisation.
Data-Driven Decision Making:
* Develop and utilise metrics to monitor, evaluate, and report on program quality, learner satisfaction, and overall performance.
* Drive data-informed improvements and innovations, leveraging analytics to assess the impact of training on learner success and job placement outcomes.
Stakeholder Collaboration:
* Work closely with internal teams, including delivery managers, instructional staff, and executive leadership, to align quality goals with organisational strategy.
* Foster relationships with external partners, industry experts, and accreditation bodies to stay informed of best practices and evolving standards in adult education.
* Champion a culture of continuous improvement, engaging staff at all levels to contribute to quality initiatives and improvements.
* Lead professional development and training for instructional and support staff to elevate teaching standards, learner support, and assessment methodologies.
* Implement feedback mechanisms to gather insights from learners, instructors, and industry partners, using feedback to drive program enhancements.
Person Specification:
Qualifications
* Degree or equivalent qualification in Education, Quality Management, or a related field.
* Relevant teaching/training qualification (e.g., PGCE, CertEd, TAQA) or equivalent experience.
* Relevant Assessing/Quality Assurance qualification (A1, V1, TAQA) or equivalent.
* Evidence of continuous professional development in quality assurance or educational leadership.
* Relevant qualifications in Rail, Construction or Equine would be advantageous.
Experience
* Proven experience in a quality assurance or quality improvement leadership role, ideally within post-16 education, vocational training, or adult learning.
* Successful track record of developing and managing quality assurance frameworks.
* Experience of leading on SAR (Self-Assessment Reports) and QIP (Quality Improvement Plans).
* Experience acting as Ofsted nominee or significant involvement in Ofsted inspections.
* Experience managing compliance with regulatory and awarding body requirements.
* Demonstrated experience using data and learner analytics to inform quality improvements.
* Experienced in carrying out observations of teaching, learning and assessment to drive continuous improvement.
Knowledge
* Deep understanding of Ofsted Education Inspection Framework (EIF) and other relevant regulatory standards.
* Knowledge of curriculum design, adult education pedagogies, and vocational qualifications.
* Familiarity with accreditation standards and industry-relevant training requirements.
* Strong knowledge of construction-based qualifications.
* Strong grasp of quality assurance principles, continuous improvement methodologies, and compliance best practices.
* Familiarity with various awarding bodies such as (RISQS, NPORS, EUSR, NSAR, NOCN, Highfield, City and Guilds, SQA, AIM, 1st4Sport)
Skills and Competence
* Excellent analytical and evaluative skills; ability to interpret complex data sets and use them to drive improvement.
* Outstanding written and verbal communication skills, including report writing and presenting to stakeholders.
* Strong leadership and interpersonal skills, with the ability to inspire and influence across teams.
* Competent in using digital tools and platforms for data analysis, audits, and document control.
* Ability to manage multiple priorities and lead organisation-wide initiatives.
Attributes and Values
* Commitment to high standards in teaching, learning, and learner outcomes.
* Proactive, strategic thinker with a continuous improvement mindset.
* Collaborative and inclusive leadership style.
* High levels of integrity, discretion, and professional accountability.
* Passion for adult education and improving learner journeys.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Construction
Referrals increase your chances of interviewing at RMF Group by 2x
Get notified about new Director of Quality jobs in Birmingham, England, United Kingdom.
Executive Director, Global Quality Assurance - 6 month contract
Birmingham, England, United Kingdom 1 day ago
Coventry, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 day ago
Stafford, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 1 day ago
Stafford, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Staffordshire, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 3 weeks ago
General Manager / Operations Director - Transport
Birmingham, England, United Kingdom 1 day ago
Head of Case Examiners, GENERAL DENTAL COUNCIL
Birmingham, England, United Kingdom 3 days ago
Bridgnorth, England, United Kingdom 1 week ago
Work in Bermuda - Clinical Director (Nurse) - Maternal Child Services
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 weeks ago
Assistant Director for Early Intervention and Prevention
Staffordshire, England, United Kingdom 2 days ago
Director of Operational Services, HARRIS HILL
Birmingham, England, United Kingdom 1 week ago
Warwickshire, England, United Kingdom 2 weeks ago
Stafford, England, United Kingdom 1 week ago
Worcester, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Coleshill, England, United Kingdom 1 week ago
Assistant Director for Early Intervention and Prevention
Staffordshire, England, United Kingdom 6 days ago
Head of Business Development & Innovation - Birmingham
Birmingham, England, United Kingdom 1 week ago
Civils Technical Excellence Manager - Transmission & Distribution (Birmingham, UK)
Birmingham, England, United Kingdom 4 days ago
Birmingham, England, United Kingdom 2 months ago
Project Director - Quantity Surveyor (Infrastructure)
Birmingham, England, United Kingdom 1 week ago
Assistant Director for Family Safeguarding
Staffordshire, England, United Kingdom 6 days ago
Volunteer Director of Operations | Diver's Community CIC
Birmingham, England, United Kingdom 1 week ago
Stafford, England, United Kingdom 5 days ago
Birmingham, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr