At Sky Retail we’re the friendly faces connecting new customers to the world of Sky. We have an exciting opportunity for a Retail Advisor working in one of our unique customer hubs within the Grand Arcade Shopping Centre, Wigan.
Salary: £13,605 basic salary with a competitive commission scheme on top
Location: Grand Arcade Shopping Centre, Wigan
Hours: 20 hours per week (3 days out of 7, including weekends and varied daily hours)
Benefits: Exclusive discounts on Sky products and services, a pension plan, Health and Wellbeing initiatives, and a range of additional perks.
What you’ll do
* You’ll attract and engage customers, creating an immersive experience and connecting them to Sky’s products and services.
* You’ll look for new and creative ways to engage with customers and deliver the best service in the country.
* You’ll deliver world‑class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
* You’ll be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What you’ll bring
* A proactive and self‑driven approach paired with exceptional people skills, building meaningful connections and demonstrating genuine curiosity.
* You’ll actively listen to understand needs, provide the best possible solutions, and ensure your customer feels heard, valued, and appreciated.
* A real passion for selling and creating opportunities through solutions.
* A keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, staying informed about the wider market.
Inclusion
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. We focus on who you are and the potential you bring, offering support during the recruitment process and adjustments as needed.
Why wait?
With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; we provide on‑the‑job training and support to get the best start at Sky.
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