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Estate Administrator, Watford, Hertfordshire
Client: Abbatt Property Recruitment
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Salary: £26,000 per annum
Working hours: Monday – Friday (8:00am – 4:00pm)
Location: UB3
Profile:
Our client is the UK’s leading residential property services provider, managing over 330,000 homes across 5,800 developments in England, Wales, and Scotland. With more than 40 years of experience and a team of 3,300 employees, the company partners with developers, investors, freeholders, and over 1,600 Resident Management Companies to deliver expert management and customer service across the residential sector.
Key Responsibilities:
* Provide high-level administrative support to the Development Manager.
* Maintain policies, company rules, and ensure quality work.
Main Duties:
* Prioritize work to meet deadlines and targets.
* Coordinate basic works, liaising with contractors and estate staff.
* Draft correspondence with good written grammar.
* Handle resident enquiries appropriately and escalate when necessary.
* Update and facilitate the sale of fobs and remotes, program as needed.
* Manage keys with contractors, follow up if not returned.
* Maintain and update estate database and related documentation.
* Manage purchase ordering system (MRI Qube).
* Send electronic welcome packs to new tenants, follow up as needed.
* Communicate with parking companies and handle related correspondence.
* Record water meter readings upon request and monthly estate readings.
* Manage fingerprint clock-in system and invoices.
* Handle telephone and email enquiries, keep team informed.
* Greet clients, residents, and contractors.
* Maintain electronic filing systems.
* Coordinate with various stakeholders including estate agents, tenants, surveyors, and personnel.
* Check estate internal postboxes regularly.
* Send monthly newsletters and updates to residents and lessees.
* Assist with estate management tasks as directed.
* Adhere to relevant legislation and work within budget constraints.
* Proactively solve problems and suggest improvements.
* Produce reports for the Development Manager, including gym usage and data collation.
* Manage stock and supplies inventory.
* Benefits include 25 days annual leave, pension scheme, critical illness cover, private medical, and long service awards.
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