Job Overview
An exciting opportunity has arisen for an Administrator to join the CQC-rated 'Good' Community Mental Health Team at Arndale House in Dartford. The post is integral to the team, and you will be required to provide comprehensive administrative support to members of the team, including Psychiatry, Psychology and Nursing professionals.
Benefits
High Cost Area (HCA) allowance: as this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month (5% of basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,121).
Responsibilities
* Having contact with patients, carers, relatives and other external stakeholders
* Typing letters and reports via BigHand (audio) and or copy typing
* Minuting meetings
* Using the patient record system RiO (training provided)
* Taking phone calls and managing the admin mailbox
* Booking and supporting clinic appointments
* Some analytical work in supporting the team to achieve their KPIs and Trust targets
* Ordering stationery and other items as required via SBS (training provided)
Qualifications
Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent). You will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience, including minute-taking, is essential, together with excellent typing skills and telephone manner. The successful applicant should exhibit empathy and compassion, have a professional and flexible attitude, like being part of a team, have good communication and interpersonal skills, be able to prioritise workloads and can work to agreed timescales.
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