This is a lovely role for a SWEDISH/NORWEGIAN speaker who likes customer care and is looking for a varied role that combines customer care with admin sales support responsibilities. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation, especially if you have a talent for looking after customers. Title: Swedish and Norwegian Customer Service and Admin Support
Team: Sales support
Language fluent Swedish and Norwegian
Work style: Hybrid. Full time office for the first few months of training. WFH 2 days a week after probation
Contract type: Permanent role. Hybrid work
Huge US business within the automotive sector. You will get full training so that the advice that you give is a genuine solution to a problem. You will support customers in Europe and will be the frontline representative of the company. This is an inbound role in which you will support clients who will be submitting financial data and other information. The role will involve some excel work.
Respond to incoming phone and email
Looking at financial data using excel to match information
Provide product training
Help customers navigate the various products
Daily use of excel to upload data
Fluent Swedish and Norwegian
~6 months previous experience working in a customer care role
~ Excel