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About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role:
This role will involve working as part of a team to deliver support packages to help service users live in our dispersed accommodation and support YP to maintain their accommodation.
You will also complete robust support plans and risk assessments to work towards independent living in the community
Key Duties include:
1. To support clients to live independently in their own accommodation and progress towards sustained independent housing.
2. Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.
3. Develop comprehensive support / risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes.
4. Undertake outreach sessions to referral agencies and other stakeholders to publicise the service, to receive referrals and to give signposting advice.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
5. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
6. Pension scheme with 4.5% employer contribution, matched up to 6.5%
7. Life assurance (3× annual salary)
8. Enhanced sick pay and family-friendly pay
9. Birthday leave and the option to buy up to 5 extra days’ annual leave
10. Professional fee reimbursement for relevant qualifications
11. 24/7 online GP access and Employee Assistance Programme
12. Recognition and long service awards via our and portals
13. £500 bonus
14. Cycle to Work scheme and Credit Union membership
15. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
16. Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
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