Overview
As Head of Cars supply, you will lead our commercial efforts for the Cars vertical. This will entail owning and managing a wide range of enterprise-level partnerships with ground transportation companies, third party providers and technology providers. You will work collaboratively with these suppliers to ensure Hopper can offer its end customers the best prices, products and experience available in the market.
You will identify opportunities to maximize car rental sales in Hopper's consumer and B2B marketplace, analyzing and sharing data insights, trends and growth opportunities with supplier partners. You'll create and implement programs and enhancements that benefit our end customers. You will maintain close communication with suppliers, demonstrate the value of the Hopper marketplace and ensure support issues are resolved.
Responsibilities
* Commercial Strategy - Partner with the Travel BU leadership to define the growth strategy; identify initiatives to grow the business and develop executional plans
* Strategic Account Management - Serve as the primary point of contact with ground transportation providers, leading initiatives that optimize revenue and ensure customer satisfaction; conduct Quarterly Business Reviews with senior points of contacts, sharing market insights, competitive benchmarking and Hopper growth opportunities
* Business Development - Source, pursue and close deals and/or partnerships with new accounts on a Global level and depending on our demand needs
* Cross-Functional Collaboration - Collaborate cross-functionally with the rest of the Travel leadership team, and with teams such as Revenue Ops and Product, to deliver partner performance and partner satisfaction in the long-run
* Commercial Operation - Secure competitive content, rates and availability from ground transportation partners. Manage the implementation of rate codes, rate types and other content qualifiers with suppliers
* Commercial Growth - Identify opportunities for growth: Collaborate with ground transportation providers to target and achieve strategies that improve supplier performance, such as better pricing, increased revenue per booking, customer satisfaction, geographic expansion opportunities, marketing opportunities, etc.
Minimum Qualifications
* Track Record - 7+ years of proven success in Account Management, Business Development or Operations
* Business Development & Commercial Growth - Experience closing deals in a complex sales cycle involving multiple relationship touchpoints
* Account Management - Managing external and internal relationships across different functions (e.g. product, commercial, and operations) and with senior point of contacts
* Performance Analysis - Leverage data and analytics to identify opportunities for business growth and build supporting business cases
* Communication Skills - Excellent written and verbal communication skills. Ability to present strategic recommendations and insights to executive level audiences with a focus on business impact and high level decision making
* Approach - Bias for action, a creative and data-oriented approach to problem-solving
Preferred Qualifications
* Domain Experience - Experience at an Online Travel Agency (OTA), Travel Management Company (TMC), Ground Transportation (car rental) Company, or Travel Technology
* Negotiation - Driving influence across all organisational levels, including executive levels
* Program & Project Management - Structuring, prioritising and delivering high-quality work, with and through people, in a timely manner
Perks and benefits
* Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages.
* Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health.
* Automatic contributions when you start with Hopper through Smart Pension.
* Please ask us about our very generous parental leave, much above industry standards!
* Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
* Carrot Cash travel stipend.
* Unlimited PTO.
* Entrepreneurial culture where pushing limits and taking risks is everyday business.
* Open communication with management and company leadership.
* Small, dynamic teams = massive impact.
About Hopper
Hopper is on a mission to become the leading travel platform globally—powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging data and advanced machine learning, Hopper combines its travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share. The Hopper app has been downloaded over 120 million times and is popular among Gen Z and millennial travelers.
Through HTS, our B2B division, the company integrates fintech products on partner sites or powers end-to-end travel portals. Current partners include Capital One, Nubank, Air Canada, and many more.
Hopper has been named a leading innovator in travel and has raised substantial private capital. HTS represents a growing share of the business, enabling partners to distribute Hopper fintech or travel inventory on their channels.
Come take off with us!
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