Working Hours
35 hours per week
Contract Type
Permanent
Working Style
Hybrid – Employees split their time between working remotely and working on‑site.
Closing Date
11.59pm, 16 June 2026
Interview Method
In person
Eligibility & Work Rights
Applicants must have an existing right to work in the UK; visa sponsorship is not available. Successful candidates must evidence their right to work before commencement of employment. Two references are required (where possible a three‑year history).
Role Responsibilities
Parking Services Officers are responsible for the acknowledgement, investigation and response of challenges and appeals presented to the service. They join a team of officers who take a fair, consistent and ethical approach.
* Review and respond to challenges to Parking and Bus Lane/Gate PCN’s
* Administer Residents' Parking Schemes for the city
* Manage cases through the debt recovery process
* Represent the council at Traffic Penalty Tribunal hearings
* Take enforcement action against untaxed vehicles in accordance with DVLA powers
* Enforce Blue Badge fraud measures
* Issue parking suspensions and dispensations
Required Skills
* Communication: Communicate clearly, concisely and accurately.
* Analytical: Absorb, understand and assimilate moderately complex information, and compare information from multiple sources.
* Presentational: Good literacy and numeracy skills to produce clear calculations and documentation.
* Problem Solving & Decision Making: Make effective decisions, take ownership, demonstrate sound judgement and explain reasoning.
* ICT: Use multiple applications, systems and associated software packages.
* Administrative: Good literacy, numeracy and administrative skills.
Eligibility Criteria & Guarantees
* Members of the Armed Forces, veterans
* Current or former care leavers
* Individuals with a disability or long‑term condition
Benefits We Offer
* Generous holiday allowance – up to 26 days annual leave plus bank holidays, increasing to 31 days after five years, with option to purchase up to two additional weeks.
* Comprehensive pension scheme – enrolled in the UK’s largest local government pension scheme with ample topping‑up options and life cover of three times salary.
* Enhanced parental and carers leave – flexible family leave options.
* Perks – discounts on shop, holidays, phone contracts, cycle‑to‑work scheme, free flu jabs, eye tests and more.
* Learning and development – workshops, training, apprenticeships, qualifications and a comprehensive onboarding process.
* A Good Employment Charter – secure, flexible work with annual pay reviews, union recognition and comprehensive health and wellbeing support.
* Volunteering leave – up to three days pro‑rate paid volunteering leave.
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