Responsibilities include but are not limited to:
Client Experience & Relationships
You'll personally manage relationships with Ferrari prospects and owners, many of them high net worth individuals who expect discretion, attention to detail, and a genuinely personalised approach. You'll be the face they trust and the voice they hear when it matters most.
CRM & Data
You'll own the dealership's CRM system end-to-end; maintaining clean records, tracking every enquiry and follow-up, and using data-driven insights to inform personalised communications and event invites to support the wider marketing activity.
Events & Brand Experiences
From intimate private previews and model launches to track days and international brand events, you'll plan and deliver experiences that leave a lasting impression. You'll manage every detail; suppliers, logistics, hosting, and post-event reporting.
Digital & Social Media
You'll manage Ferrari Swindon's social channels and digital presence, ensuring content is consistently on brand, visually exceptional and commercially effective. You'll oversee website updates, email campaigns, and support wider digital marketing activity.
Performance & Collaboration
You'll track ROI and event performance, manage budgets responsibly, and work collaboratively with Sales and Aftersales to ensure a seamless, Ferrari journey at every stage.
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