A national insurance company is searching for a Complaints Handler to deliver fair and timely resolutions for motor insurance complaints. This role involves managing complaints from inception through to resolution, potentially escalating to the Financial Ombudsman Service, while ensuring compliance with regulatory requirements. The ideal candidate will have experience in household insurance claims, strong communication skills, and a commitment to providing exceptional customer service. With a hybrid work environment and opportunities for career growth, this position suits motivated individuals looking to make an impact.
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