Our client have an exciting opportunity for a Customer Care Manager within the Building Division, as part of the Southern Customer Care Team. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary.
Our client is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets them apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are an Equal Opportunities company and abide by the Equalities Act 2010.
The Customer Care Manager role:
There may also be some travel across the UK and overnight stays. The ideal candidate would be located in the Exeter area and must have a full UK driving licence.
Key responsibilities of the Customer Care Manager role will include:
1. Managing the resolution of reported product / installation issues.
2. Co-ordinating employed labour force and ensuring their quality o...