Overview
We are seeking an experienced and motivated Band 7 Team Operational Lead to provide strong, visible operational leadership across the School Aged Immunisation Service (SAIS) at CWPT. The service delivers routine immunisation programmes for children and young people aged 4-19 years across schools, community settings, and through home visits, alongside the targeted Neonatal Hepatitis B programme and vaccination responses during outbreaks.
The Team Operational Lead has responsibility for the day-to-day operational management of the service, ensuring effective workforce planning, recruitment, performance monitoring, and operational governance to support the safe and efficient delivery of immunisation programmes commissioned by NHS England. Although clinically qualified, the postholder’s primary focus will be on operational leadership, including HR management, recruitment and onboarding, operational audits, data quality, and oversight of the MAVIS system used to record and schedule school vaccinations.
The postholder will work closely with the Clinical Lead, Service Manager, commissioners, public health teams, and education partners to ensure services are responsive, compliant, and continuously improving, contributing to high-quality outcomes and improved vaccine uptake. This is an excellent opportunity for a clinically qualified leader with strong operational expertise to shape service delivery and ensure robust systems and processes underpin immunisation services.
For more information on this role please see the attached support information. This will give you a better overview of the role and requirements.
Responsibilities
* Provide visible operational leadership across SAIS, promoting a culture of efficiency, accountability, and continuous improvement.
* Lead on workforce management, including rota planning, absence management, recruitment, onboarding, and day-to-day HR queries.
* Oversee operational delivery of immunisation programmes, ensuring services are appropriately staffed, scheduled, and delivered in line with contractual KPIs.
* Maintain oversight of operational governance, including audits, data quality, risk management, and compliance with Trust policies.
* Act as the operational lead for the MAVIS system, ensuring accurate recording, scheduling, reporting, and system updates to support service delivery and assurance.
* Work in partnership with the Clinical Lead to ensure operational processes support safe, effective, and high-quality clinical care.
* Support service transformation, service improvement, and digital developments to enhance efficiency, resilience, and user experience.
* Build effective relationships with schools, commissioners, public health teams, and internal stakeholders to support smooth operational delivery.
Service Context
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put people at our heart; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
* Generous annual leave entitlement which increases during your time with us
* Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
* Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* Wellbeing support, including an in-house counselling service, external helpline and more
* Staff networks and support groups
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Key Relationships
* School Aged Immunisation Service Manager
* Clinical Lead SAIS
* SAIS Operational and Clinical Teams
* NHS England (Public Health Commissioning)
* Local Authority Public Health Teams
* Education providers and community partners
* CWPT HR, Digital, and Governance Teams
Note: This description reflects the current role and may be subject to change in response to service needs.
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