Job Description:
LOCATION: Remote, with flexible working options including hybrid arrangements from Chatham, London, and home.
TYPE: Permanent, Full-time
Velonetic, a joint venture between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London, operates for over 20 years in the London insurance market, processing over £101 billion in premium and claims transactions. We are developing a new digital platform to enhance transaction efficiency and speed.
Job Overview:
We are seeking individuals eager to develop their understanding of insurance. This role is ideal for those starting their insurance careers.
An Associate Claims Examiner works within a team, under the supervision of a Team Manager, performing technical checks on insurance documentation to ensure accuracy and compliance with market SLAs regarding turnaround and quality. Training will be provided on insurance documentation and systems.
Responsibilities include:
* Perform technical checks on insurance documentation, identifying discrepancies or errors.
* Liaise with customers and brokers to resolve queries.
* Manage own workload efficiently.
* Input data into databases for settlements and updates.
* Prepare accurate reports related to processed work.
* Contribute to process improvement initiatives.
* Review and validate insurance documentation.
Requirements:
* Strong numeracy, verbal, and literacy skills.
* Proficiency in Outlook and MS Office.
* High accuracy and attention to detail.
* Excellent organizational and time management skills.
* Ability to work independently and in a team.
* Strong negotiation and influencing skills.
* Positive attitude and curiosity for improvement.
Benefits:
* Private medical insurance, gym discounts, contributory pension, and more.
* 25 days annual leave plus bank holidays.
* Career growth and training opportunities.
* Employee perks.
Our Culture:
Velonetic values care, compassion, and inclusivity. We promote equality, diversity, and ongoing innovation to foster a high-performing, inclusive workforce led by talented leaders. We are committed to developing our employees' careers and skills.
Find out more about our investment in training and development, including structured induction, tailored training, mentoring, and professional qualifications. DXC Recruitment Team manages all candidate engagement and onboarding processes.
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