Exciting new opportunity for an experienced Implementation Coordinator to join the Barchester family. Barchester is on an exciting journey of digital transformation, heavily investing in multiple new systems across our portfolio of 240 care homes and hospitals across the UK.
The successful Implementation Coordinator will support the implementation of specific change programmes to ensure the full adoption of new systems and processes, and the delivery of strategic goals and business outcomes.
Duties and responsibilities
1. Resolve issues promptly to ensure smooth system implementation.
2. Monitor and evaluate project activities to identify areas for improvement.
3. Support scheduling of team support visits and additional requests.
4. Create and maintain up-to-date training guidance and support documentation.
5. Develop strong working relationships with operational and support teams to review and implement improvement ideas.
6. Provide frontline support and advice to system users within homes, hospitals, and corporate functions.
Experience and skills required:
* Solid experience in project management and change programmes, especially system implementations.
* Auditing, investigation, and analysis skills with high attention to detail.
* IT literacy, including proficiency in Word, Excel, PowerPoint, and Outlook.
* Good communication skills, including report writing, presentations, and feedback.
* Ability to manage multiple complex activities to meet deadlines and targets.
Barchester has been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for, and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you're looking to develop your career with an employer that supports growth and offers progression opportunities, Barchester is an empowering and rewarding place to work.
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