Ingenico is a global leader in payment acceptance solutions, enabling seamless and secure transactions across online, in-store, and mobile channels. With decades of innovation in payments technology, Ingenico supports businesses of all sizes—from small merchants to large enterprises—helping them deliver exceptional customer experiences. Operating in more than 30 countries, Ingenico is at the forefront of the digital payments ecosystem, driving commerce forward through innovation, reliability, and customer-centric solutions.
Role Purpose:
Provide high-level administrative and organizational support to a global Executive and key members of the leadership team, while acting as a central coordination point for our new London office to ensure smooth day-to-day operations and effective communication. This is an exciting new role where you can add real value to a busy Executive supporting the leadership team meeting key customers and visitors.
Key Responsibilities:
• Manage complex calendars, scheduling meetings, appointments, and European/global travel arrangements
• Act as a gatekeeper, prioritising communications and requests
• Prepare reports, presentations, and briefing materials on behalf of the leadership team
• Coordinate internal and external meetings, including logistics and follow-ups, ensuring key stakeholders are in the right place at the right time
• Handle confidential information with discretion and professionalism
• Support project coordination and track key deliverables
• Facilitate communication across departments and stakeholders
• Act as the key point of contact for the London office, supporting visitors and guests and ensuring a smooth and professional workplace experience
Key Skills & Competencies:
• Exceptional organizational and time management skills
• Strong written and verbal communication
• High attention to detail and accuracy
• Ability to multitask and work under pressure
• Discretion and confidentiality
• Proactive problem-solving approach
• Key point of contact for our new London office—welcoming guests and visitors in a professional yet warm and friendly manner
• Proficiency in Microsoft Office and collaboration tools
Key Relationships:
• Senior Executives and Leadership Team
• Internal departments (HR, Finance, Operations)
• External stakeholders, clients, and vendors
• London office employees and visitors
Success Measures:
• Smooth executive scheduling and time management
• Efficient coordination and responsiveness within the London office
• High-quality, timely deliverables
• Effective communication flow across stakeholders
• Positive feedback from executives, colleagues, and office visitors
This role requires flexibility, professionalism, and the ability to anticipate executive and office needs in a fast-paced environment.