Job Description
Next Chapter Talent is pleased to be partnering with a well-established, client-centric residential property firm in search of a thoughtful Assistant Property Manager to support an expanding portfolio across London and the surrounding boroughs.
Our client delivers high-quality, commercially sound property management with clarity and consistency as core principles. They value individuals who are communicative, reliable, organised and keen to build a long-term career in residential property.
This is more than a support role — it is an opportunity to build the skills, experience and commercial confidence needed to progress into a Block Manager position within the company. You will gain hands-on exposure to portfolio management, compliance, financial oversight, and resident engagement, all under the guidance of experienced managers.
If you are organised, have solid administrative ability, a practical mindset and a desire to deepen your property management expertise, this role offers a structured, supportive environment to develop the expertise required for future promotion.
The Role
You will work closely with the Property Management team to support service delivery and ensure the smooth, compliant operation of residential properties.
Your day will involve administrative oversight, leasehold support, engagement with residents and contractors, and helping ensure that service charge and compliance obligations are met with care and accuracy.
Key Responsibilities
Portfolio Support
* Assist in the day-to-day administration of assigned residential blocks
* Follow up on maintenance requests, contractor attendance and site outstanding actions
* Liaise with contractors and suppliers on scheduling and performance outcomes
Compliance & Documentation
* Maintain up-to-date compliance files and property records
* Support tracking of statutory requirements, certificates and inspections
* Prepare and file correspondence relating to health & safety documentation
Financial & Service Charge Assistance
* Support preparation and tracking of service charge budgets
* Code and process supplier invoices
* Assist with reporting budget variances and outstanding items
* Support year-end accounts preparation and reconciliations
Stakeholder Communication
* Respond professionally to resident and leaseholder enquiries
* Draft routine communication and notices
* Support preparation for resident meetings and AGMs
About You
* Previous experience in property administration or property support functions
* A good understanding of customer service principles and stakeholder communications
* Strong organisational skills with initiative and attention to detail
* Ability to organise workload, manage priorities and meet deadlines
* Professional communication—written and verbal
* Experience in block or residential property management is desirable but not essential. A professional attitude, willingness to learn and to ‘get stuck in’ matter most.
* Working towards industry qualifications such as IRPM, TPI or other recognised property accreditations would be advantageous.
Why This Role Is Special
* A supported pathway into full property management
* Exposure to a diverse London residential portfolio
* Collaborative and structured team environment
* Opportunity to develop core technical skills
* Competitive salary aligned with London market norms
This is an opportunity for someone who wants to learn, grow, and build a long-term property management career. If you are organised, personable, and ambitious about progressing into block management, we would welcome a confidential conversation.
Please note: This overview is designed to give a clear sense of the role, though it isn’t an exhaustive list of every responsibility or requirement.
To learn more about this opportunity, please reach out to Zara Benson at Next Chapter Talent.
Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you’re considering a new challenge or are recruiting for your team, please get in touch.