Job Description
Join us as a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.
What we are also offering the Customer Service Advisor
* Bonus.
* Pension scheme.
* 37.5 hours per week but get paid for 40! Enjoy a full paid 30-minute lunch break each day.
* Generous staff discount (following probation).
* 29 days holiday per year (including bank holidays).
* Free on-site car parking.
* Personal use of in-store equipment after hours.
* On the job training.
* Working within a small friendly team.
The duties of a Customer Service Advisor at Fitness Superstore are
1. Warranty and Servicing Management: Oversee customer warranty claims and equipment servicing. Address issues with broken or faulty equipment and work directly with manufacturers to ensure prompt resolutions.
2. Product Knowledge & Advice: Develop an in-depth understanding of our product range, enabling you to accurately advise customers and troubleshoot problems.
3. Fault Diagnosis Training: Participate in comprehensive in-house training to learn how to diagnose faults across various equipment types.
4. Customer Service Excell...