Job Description
Join us as a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.
What we are also offering the Customer Service Advisor
* Bonus.
* Pension scheme.
* 37.5 hours per week but get paid for 40! Enjoy a full paid 30-minute lunch break each day.
* Generous staff discount (following probation).
* 29 days holiday per year (including bank holidays).
* Free on-site car parking.
* Personal use of in-store equipment after hours.
* Full on the job training.
* Free tea & coffee.
* Working within a small friendly team.
A Customer Service Advisor at Fitness Superstore, will
* Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience.
* Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status.
* Order Processing: Efficiently process customer orders working alongside our fraud checks
1. Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery.
2. Customer Support: Answer customer enquiries via phone, email...