Job Summary
This is an onsite Shipping Associate role located at our Ware offices. The position requires five days a week on the shop floor and involves coordinating the dispatch process, ensuring accurate and timely delivery of goods to customers while maintaining compliance with company and regulatory standards.
Key Responsibilities
- Plan and schedule daily dispatch activities to meet delivery deadlines.
- Verify and cross‑check outgoing shipments against orders and documentation, ensuring proper labeling, packaging, and quality standards.
- Coordinate with customers, carriers, and internal teams to confirm delivery requirements and resolve queries.
- Prepare and process shipping documents such as invoices, packing lists, and delivery notes, ensuring legal and regulatory compliance.
- Collaborate with store staff to manage stock levels, allocate inventory for dispatch, and report discrepancies.
- Track key performance metrics (delivery times, accuracy, customer satisfaction) and identify opportunities for process improvement.
- Proactively address and resolve issues including delays, incorrect shipments, or carrier disputes, and develop contingency plans to minimize disruptions.
Qualifications & Requirements
- Experience in logistics, dispatch, or warehouse coordination.
- Familiarity with inventory management systems and shipping procedures.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in order processing and documentation.
- Ability to work under pressure and meet tight deadlines.
- Problem‑solving skills and proactive thinking.
- Knowledge of logistics and transportation processes.
- Proficiency in MS Office (Word, Excel) and ERP/WMS software (e.g., Sage 200, SAP, Oracle).
Working Conditions
- Shop floor environment; lifting or handling of packages required.
- Flexibility to work extended hours during peak periods.
Benefits
- Competitive salary and bonus schemes.
- Two weeks of additional pay per year (holiday bonus).
- 25 days holiday entitlement plus bank holidays.
- Defined contribution pension scheme.
- Employee stock purchase plan.
- Life assurance.
- Enhanced maternity and paternity pay.
- Career development support and learning opportunities.
- Employee health and wellbeing support (EAP, wellbeing guidance).
- Carbon neutral and corporate social responsibility initiatives, including volunteering days.
- Commercial discount scheme.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
