Administration:
• Manage starters, leavers, sickness, absences, and training records, ensuring accurate system updates and compliance.
• Oversee appraisal, review, and probation admin.
• Coordinate with payroll to ensure correct pay procedures and inform relevant staff.
• Issue and update employment contracts in line with legal requirements.
Recruitment:
• Assist with job descriptions, contracts, and salaries.
• Manage recruitment inbox and respond to external enquiries.
• Maintain recruitment documentation per policy.
• Support onboarding, including delivering induction sessions and issuing contracts.
Employee Relations:
• Assist with investigations, following policies and seeking legal advice when needed.
• Handle requests related to maternity, flexible working, leave, and working hours per policies and laws.
Systems & Processes:
• Maintain employee data accurately in Staffology and SAP, ensuring data protection compliance.
• Keep relevant spreadsheets and databases up to date.
Advisory & Other Duties:
• Support employee engagement initiatives, anniversaries, and meetings.
•Perform additional duties as requested by line management.
Requirements:
* Experience in a customer service role,
* Excellent organisational and multitasking abilities.
* Strong attention to detail and accuracy.
* Proficient in using MS Office (Word, Excel, PowerPoint) and SAP/CRM systems.
* Ability to use own initiative to solve problems efficiently.
* Flexible and adaptable to changing priorities and deadlines.
* Ability to work well under pressure and meet deadlines.
* Fluent in English, both spoken and written.
We offer you:
* Annual leave of 25 days plus Bank Holidays
* Private Health Insurance.
* Company pension scheme.
* Life assurance equivalent to three times your annual salary.
* Full training and ongoing support to enable you to fulfil your role to the best of your potential
* Social events.
* Great environment and a working culture which encourages inclusion and diversity.
* Potential for growth within a dynamic company.
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