Join to apply for the Claims Adjuster role at DWF.
Why join us?
DWF is recruiting a claims adjuster to join the Casualty Claims team. The role involves managing a caseload to a satisfactory conclusion for clients, ensuring high levels of service delivery both internally and externally, and maintaining management information under the client service level agreement.
This position can be worked remotely or from one of our offices across the UK.
Responsibilities
* Proactively manage and progress your workload in line with service level agreements, best practices, and internal policies.
* Adhere to client claims reserving philosophies and standards, including contractual service levels.
* Adjust to workload priorities flexibly.
* Implement relevant client strategies on cases and projects.
* Achieve individual KPIs and contribute to team performance, including financial and non-financial metrics.
* Research solutions to develop your technical knowledge.
* Generate revenue through existing business and networking.
* Innovate and challenge the status quo with new ideas.
* Identify issues early and add value through proactive problem solving.
* Participate fully in the Firm's Performance Review cycle.
* Support and train junior team members as a subject matter expert.
* Demonstrate the Firm's values and CSR commitments.
Essential Skills and Experience
* Experience in Motor/Third Party Property Damage or relevant technical skills.
* Proven success in financial results and client service.
* Effective prioritization and multitasking abilities.
* Strong attention to detail and analytical skills.
* Ability to work under pressure and meet deadlines.
* Experience dealing directly with Claimants.
* Customer service ethic and experience with customer-focused outcomes.
Desirable Skills
* Proficiency in Microsoft Office.
* Excellent communication skills, both written and verbal.
* Proactive approach to customer needs.
* Strong problem-solving skills.
* Commitment to continuous improvement in customer satisfaction.
* Adherence to company policies with a customer-centric focus.
* Team collaboration skills.
What We Offer
We value our team members and offer rewarding opportunities. DWF is an equal opportunities employer committed to diversity and inclusion. We provide support and adjustments for candidates as needed.
About Us
DWF is a global provider of legal and business services, dedicated to delivering efficiency, transparency, and quality. Our culture centers on positive outcomes for colleagues, clients, and communities.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Finance and Sales
* Industry: Law Practice
#J-18808-Ljbffr