Housing Officer
Bedford (Hybrid Working)
Permanent Full-Time
£35,500 per annum
We are currently recruiting on behalf of a respected Housing Association for a dedicated and proactive Housing Officer to join their team in Bedford.
This is an excellent opportunity for an experienced housing professional to join an organisation committed to delivering high-quality housing management services and supporting sustainable communities.
The RoleAs Housing Officer, you will be responsible for managing a defined patch of properties, delivering a comprehensive housing management service to residents while ensuring tenancy sustainment, compliance, and community wellbeing.
You will work both remotely and from the Bedford office, with regular site and estate visits as part of your patch management responsibilities.
Key Responsibilities
Managing a portfolio of social housing properties
Conducting tenancy sign-ups, reviews, and visits
Handling anti-social behaviour cases and neighbour disputes
Supporting residents with tenancy sustainment and signposting to support services
Managing low-level arrears and working closely with income teams
Estate inspections and ensuring neighbourhood standards are maintained
Working collaboratively with internal teams and external agencies
About You
Previous experience in a Housing Officer or housing management role
Strong knowledge of tenancy management and relevant housing legislation
Experience managing ASB cases and resident engagement
Excellent communication and conflict resolution skills
Full UK driving licence and access to a vehicle
What’s On Offer
£35,500 salary
Permanent, stable opportunity
Hybrid working model
Opportunity to join a supportive and community-focused organisation
If you are passionate about delivering excellent housing services and are looking for your next permanent opportunity in Bedford, we would love to hear from you