Social network you want to login/join with:
OA are recruiting for a Service Charge Accountant to join our client’s dynamic and growing team.
We're looking for a Service Charge Accountant who can respond to daily challenges with a friendly, solutions-focused approach, support clients and Property Managers, adapt to evolving systems, and contribute to continuous improvement through ongoing training.
Location: Borehamwood
Hours: Monday – Friday. 9am-5:30pm.
* 20 days annual leave per annum plus Bank Holidays
* Car Salary Sacrifice scheme
* One month sabbatical after 10 years’ service
* Star of the week
* Employee of the month
* Manage Clients’ accounts with accuracy and professionalism, ensuring a high standard of service.
* Handle customer queries via phone and in writing, delivering prompt and effective resolutions.
* Oversee the onboarding process for new properties, taking ownership from start to finish.
* Perform and review timely bank reconciliations.
* Issue monthly or quarterly income and expenditure statements to clients.
* Manage the daily banking routine and undertake ad-hoc finance/admin tasks as required.
* Prepare and issue Service Charge, Ground Rent, Insurance, and Rent demands.
* Prepare Service Charge year-end or quarterly-end accounts, reviewing them with Property Managers and preparing them up to trial balance for external accountants.
* Liaise regularly with Property Managers and run supporting reports as needed.
* Monitor workloads, set reminders, and meet deadlines set by the business, clients, or line managers.
* Report progress, challenges, and knowledge gaps to your Line Manager, raising urgent matters as they arise.
* Attend team meetings to discuss workloads and department updates.
* Act as a point of contact for customer, tenant, and supplier queries, escalating urgent issues as required.
* Communicate with all stakeholders in a courteous, professional, and efficient manner.
Service Charge Accountant Skills and Experience
* Knowledge of property management principles and procedures.
* Good soft skills when dealing with people to empathise and understand the customers’ needs.
* Working knowledge of a property management computer system e.g. Tramps or similar is preferable.
* Microsoft Office
* Good written and verbal communication skills.
#J-18808-Ljbffr