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Job Description
Job Title:
Support Officer
Contract Type:
Permanent
Salary:
£27,343 per annum
Working Hours:
37.5 hours per week, full time
Working Pattern:
9am to 5pm, 1pm to 9pm, 11am to 7pm (weekends), sleep-ins
Location:
Bevatone House, Barnet
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. Riverside recruits based on potential, not just skills and experience, so we encourage applications even if you don’t meet all the essential criteria.
The difference you will make as a Support Officer
We believe in providing care and support that enables clients to make informed decisions, increasing their wellbeing, independence, and self-achievement. Your role involves working from supported services to assist our customers in various ways.
Responsibilities
* Conduct assessments to identify and prioritize needs
* Use SMART goal planning for holistic support
* Create an environment fostering development and independence
* Provide comprehensive support planning in line with policies
* Inform customers of their rights and involve them in service decisions
* Maintain accurate customer records according to policies
About You
We seek team players who share our values and are committed to positive outcomes for customers.
Requirements
* Experience supporting vulnerable people with diverse needs
* Passion for working with people
* Good communication and respect for vulnerable individuals
* Strong team skills, creativity, and problem-solving abilities
* Housing sector knowledge, including benefits applications
* IT and social media skills for administration
Why Riverside?
As part of One Housing Group, Riverside has a 90-year history of revitalizing neighborhoods and supporting communities with over 75,000 homes nationwide. We offer a range of benefits including competitive pay, holidays, flexible working, and development opportunities.
Our Commitment to Diversity
We value diversity and inclusivity, operate a Disability Confident scheme, and guarantee interviews for applicants with disabilities meeting role criteria.
Application Note
Apply early, as roles may close before deadlines.
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