Unity Engine Support provides technical solutions to our customers’s hardest problems. Using our in-depth knowledge of Unity, games development, and many other aspects of technology and programming, we help Unity developers in all industries to ship their projects.
Our customers have a wide variety of problems, which require quick thinking as well as in-depth analysis. This is where you step in, working to tackle these problems with curiosity, flexibility and positivity. In return, you will be constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games and simulations in development today!
What you'll be doing
You are the first line of support for technical inquiries from Unity developers, tackling and prioritising issues via our online ticketing system
Investigate, research, profile, debug, and solve technical problems, interacting and collaborating with customers and internal development engineers as needed to do so
Improve, expand, and develop the documentation, resource materials, and technical FAQs
Engage in continual professional development through training, hackweeks and self-directed exploration of new Unity features.
What we're looking for
Develop and publish high-quality projects using Unity, leveraging expertise in C++ and C# programming to create performant applications.
Debug, profile, and optimize native apps for mobile and standalone devices, ensuring reliability and smooth functionality.
Utilize a strong understanding of Unity Engine features (e.g., DOTS, Unity Physics, Addressables)
Communicate technical concepts clearly through strong oral and written communication skills, fostering effective collaboration with diverse stakeholders.
You might also have
Experience in developing and publishing projects built with other engines
Experience working with mobile platforms, Android and iOS
Experience in a customer facing role
Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms (e.g. Github, Bitbucket)
Additional information
Relocation support is not available for this position.
Work visa/immigration sponsorship is not available for this position
Life at Unity
Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity .
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
The world’s leading platform for creating and operating interactive, real-time 3D (RT3D).
Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices. The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices.
#J-18808-Ljbffr