Salary: £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
About The Role
You will be based on our Liz Earle counter in store and report to the Counter Manager. Your primary duties involve building relationships with customers and colleagues, providing personalised consultations and skin services, meeting sales targets, promoting Liz Earle offers and in‑store promotions, completing the 12‑month Skin School development programme, and ensuring your counter is beautifully presented to showcase the range of Liz Earle products.
Responsibilities
* Build great relationships with our customers and your colleagues.
* Provide personalised consultations and skin services.
* Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions.
* Complete our award‑winning 12‑month Skin School development programme.
* Ensure your counter is beautifully presented to showcase the range of Liz Earle products.
What You’ll Need to Have
* Welcome each customer and treat everyone with empathy and understanding.
* Enjoy meeting sales targets and play your part to deliver great team performance.
* Love to learn and keep up to date with the latest skincare trends.
* Be comfortable working both on your own and within a team.
* Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs.
It Would Be Great if You Also Have
* Previous experience working with customers.
* Experience using skincare products on customers.
Our Benefits
* Liz Earle Employee discount of up to 75%.
* Store discount (e.g., Boots or John Lewis).
* Quarterly Liz Earle Goody Box.
* Discretionary team bonus scheme.
* Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
* Generous holiday allowance that increases with length of service.
* Personal Pension Scheme.
We are an equal‑opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
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