Job Description
Make a very, very, very good career move.
Are you our new Thematic Assurance Specialist?
As a Thematic Assurance Specialist at Intrum, you will play a key role within our Risk & Compliance Department, reporting to the UK Head of Assurance. You'll be responsible for supporting the implementation of the UK Assurance framework across both internal operations (including AMS/BPO clients) and our external Partner Network. You'll ensure compliance with all relevant regulation and legislation relating to consumer credit, debt collection, and the fair treatment of customers, while embedding Consumer Duty throughout the business. Acting as a subject matter expert, you'll manage the delivery of the UK Compliance Monitoring Plan (CMP), as well as external Partner assurance reviews for any servicing Partner identified as high-risk and/or poor performing.
This is a great opportunity to influence how we monitor, assess, and improve regulatory compliance, providing expert advice and insightful reporting to senior management. The role enjoys a hybrid working model and can be based at any of our UK offices in Manchester, Glasgow, or Surrey.
What you will do:
1. Deliver the UK CMP Thematic Review workstream, ensuring alignment with industry and regulatory best practices, and maintaining the CMP calendar, trackers, and audit documentation for timely and effici...