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Supporter acquisition manager

Hill
TPP Recruitment
Acquisition manager
Posted: 11 August
Offer description

Ready to lead multi-channel campaigns that bring in the next generation of supporters? Orbis UK is hiring a Supporter Acquisition Manager to drive ambitious growth and deliver sight-saving impact around the world.

This is a brilliant opportunity to join a small, collaborative team with a big global mission: to end avoidable blindness. You’ll lead the strategy and day-to-day delivery of Orbis’s supporter acquisition programme, recruiting new donors across a range of fundraising products and channels.
Job title: Supporter Acquisition Manager
Salary: £45,000 to £48,000 depending on experience
Location: London (near Charing Cross), with hybrid working – Tuesdays and Thursdays in the office
Contract: Full-time, permanent
What makes this role stand out:
Lead on planning and executing insight-driven campaigns across digital and direct marketing channels
Own a substantial acquisition budget and forecast long-term ROI
Collaborate across teams to shape integrated supporter journeys and audience development strategies
Join an international charity that blends fundraising with training, treatment, and innovation to transform global eye health
Bring fresh ideas into Orbis’s innovation pipeline and contribute to a broader digital transformation
You'll be responsible for:
Developing and delivering Orbis UK's long-term supporter acquisition strategy
Leading annual budgeting, forecasting and performance monitoring
Managing media, creative, and fundraising agencies and partnerships
Overseeing creative production and content to maximise appeal and response
Analysing campaign results and making data-led decisions to optimise ROI
Ensuring brand consistency and compliance across all acquisition activity
We’re looking for someone who:
Has managed significant customer or supporter recruitment budgets
Knows how to plan, deliver, and evaluate multi-channel campaigns
Has strong direct and digital marketing knowledge and can oversee creative development
Is confident managing suppliers and internal stakeholders
Brings a collaborative, proactive mindset with a curiosity about what works and why
Believes in Orbis’s mission and is motivated by measurable impact
Why work at Orbis:
You'll join a committed, professional team where fundraising is respected and valued
You’ll have scope to shape strategy and test new ideas
You’ll play a direct role in improving access to eye care in some of the world’s most marginalised communities
You’ll benefit from hybrid working and the opportunity to collaborate across international teams
Apply now and help bring in the support that will fund life-changing surgeries, training and treatment across the globe.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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