Role Title: HR Advisor
Location: Nationwide (Hybrid)
Salary: Competitive
Contract Type: Permanent
Reporting line: HR Operations Manager
Closing Date: 27th January 2025
We have a fantastic opportunity for a HR Advisor to join our HR Delivery & Operations team here at Domestic and General. Reporting into the HR Operations Manager, you will support them along with ER Delivery Partners, ER Managers and HR Business Partners by providing high quality HR generalist support. You will drive operational excellence and an employee centric service to ensure we are responsive to all employees. This in turn enables our colleagues to remain energised and focused on their role deliverables, enabling the business to achieve and ideally exceed their OKR’s.
Key responsibilities:
* Provide guidance, advice and coaching to managers on general queries in a timely manner in line with our local SLA’s.
* Work in partnership as directed by the HR Operations Manager to provide support to the business.
* Support the wider HR function including resourcing, payroll, L&D, and reward teams as required.
* Support the ER Managers/Advisors and the ER Delivery Partners with a full spectrum of employee relations issues.
* Manage the administration and provide a first line of defence for employee relations issues, such as cases, sickness absence, employee probations, performance, disciplinary matters, maternity leave, ad hoc letter request etc.
* Where required support our global HR teams with day-to-day related responses and queries.
* Support the business with any HRIS related queries (i.e. CIPHR, Workday)
* Work proactively with other HR Colleagues to share best practice, learning, and drive efficiency.
* Support the business with the employee experience agenda, attraction, retention, and engagement and Adhoc HR projects.
* Keep up to date with legislation changes that may affect HR, understand current trends, best practice, and innovations.
* Ensuring data integrity and maintaining accuracy in all tasks performed in relation to employee documentation and data inputting.
* Actively identify areas of improvement to current process and procedures to support our commitment to improving the employee experience.
Skills and experience required:
* Good communication skills to work in partnership and support the business.
* An appreciation of working with different areas of the business and the need to tailor your approach accordingly.
* Ability to handle multiple tasks simultaneously.
* Excellent time management and organisational skills.
* Flexibility towards managing priorities and work generally.
* A pragmatic and ‘can do’ attitude, along with energy and enthusiasm.
* Excellent interpersonal and communication skills.
* Strong computer skills, with proficiency using Microsoft Outlook, Word, PowerPoint & Excel and HRIS systems (i.e. Workday).
* Excellent experience in customer service.
* Experience with reporting preferably within Workday and Power BI.
* Previous role in a People function.
* A commitment to delivery, service and always delivering business and maintaining commercial excellence.
Desired skills and experience:
* CIPD qualified is desirable but not essential.
* Experience in a fast-paced environment is preferred.
* Previously role in a financial/ commercial and professional organisation, which is customer focused.
* Competent in administrative duties.
* Excellent organisational and stakeholder management experience is preferred.
Benefits:
* Competitive salary and annual discretionary bonus.
* 25 days annual leave plus bank/public holidays, with an option to buy up to 5 additional days of annual leave.
* Training opportunities and clearly defined career progression.
* Health cash plan – employer funded cover for essential healthcare costs.
* Attractive company pension scheme.
* Life assurance – employer funded cover of 4x basic salary.
* Dedicated online benefit portal for savings and lending facilities.
* Employee Assistance Programme for specialist advice and support.
* Employee discounts on various services and products.
Equal Opportunities:
Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Note: We have a thorough referencing process, including criminal record checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
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