Search are supporting the recruitment of a Credit Controller to join a well-established business in West Lothian on a full-time, permanent basis. Reporting to the Credit Control Manager, this role would be well suited to a confident and organised credit control professional who enjoys working in a collaborative environment and is passionate about delivering excellent customer service while maintaining financial accuracy. Your responsibilities will include: * Manage new customer account setup and credit checks * Monitor and chase outstanding balances * Reconcile customer accounts and resolve discrepancies * Liaise with branches and customers to resolve queries * Conduct weekly debt reviews and forecast incoming payments * Maintain accurate records of account activity and progress * Raise credit paperwork and issue invoices and statements * Process incoming payments and upload branch transactions * Upload delivery notes and send customer statements Skills and experience you'll ideally have: * Previous experience managing fast-moving debt * Understanding of billing systems and account reconciliation * Excel proficiency * Friendly and professional telephone manner * Excellent written and verbal communication skills What's in it for you: * Salary range of £28,000 - £32,000, depending on experience * Hybrid working options * Generous leave allowance * Life Assurance * Retail and restaurant discounts * Employee Assistance Programme * Free on-site parking To apply or find out more, please submit your CV at the earliest opportunity and/or get in touch at (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age