In Store
Store
Oxford
Location
Oxford, Oxfordshire
Contract type
Permanent
Position type
Full Time
Salary
£12.60 p/h
Closing date: 15th January 2026
How We Hire
Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Summary
Stylist
All the details
Working Pattern
Week 1
Monday
Tuesday
Thursday
Friday
Saturday
Week 2
Monday
Tuesday
Wednesday
Thursday
Friday
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.
You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
* Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
* Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
* Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
* Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.
If you've got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose
* To deliver a great shopping experience for their customers, putting customers before task every time
* Champion new ways of working within stores through an open mindset and positive attitude
* Complete tasks and processes that deliver 'best in town' standards
* Serve and sell across all channels brilliantly well
* Be the voice of our customer to help us continually improve
Key Accountabilities
* Dress and style mannequins to agreed standard each launch and throughout the season as required
* Deliver seasonal Window implementation
* Deliver 'best in town' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
* Works alongside C&H colleagues to ensure correct implementation of POS each season
* Serve our customers efficiently and brilliantly well – on the shop floor and at service points
* Skilled to utilise all digital tools and communication channels to do the job
* Share customer and colleague feedback to help us do things better
* Share knowledge and experience with colleagues to support others in building skill and confidence
* Own their own learning & development and proactively access digital learning solutions
* Know the daily sales targets, priorities, promotions & selling opportunities
* Have great product knowledge to sell and recommend our products and services
* Proactively engage with customers to understand their needs and make recommendations
* Understand the store priorities and their part to play
* Complete tasks with pace and in line with SOPs
* Minimise cost and waste through good process practice
* Follow safe and legal working practices
Key Capabilities
* Understands how M&S operates,it's strategy, future and the role they play
* Committed to delivering excellent work fast with great attention to detail
* Open to and acts on feedback, asking for this regularly
* Sets performance objectives for self in conjunction with line manager and in line with business plans
* Takes accountability for planning and managing own work efficiently to ensure objectives are met
* Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
* Effective at communicating their intentions to others; ensures communication is clear and simple
* In control of their own reactions and considers how to share their perspective to create better reaction for team
* Copes well with change and work challenges and recovers quickly from its impact
* Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
* Comprehensive Styling skills which can be applied across instore visual elements and windows
* Strong knowledge of Visual Merchandising principles
* Contributing to store sales and cost control
* Work across the store to get things done right first time within timescales
* Comprehensive knowledge of customer shopping channels
* Good level of product knowledge and services across the store
* Up to date knowledge of the commercial operation and brilliant basics
* Good level of digital capability and use of digital tools and applications
* Understand customer needs and spot selling opportunities
* Adapting to change
Key Relationships and Stakeholders
* Customers
* Colleagues
* Store Leadership
* BIG
Our Support
Mentorship
It's important to us that our new colleagues feel supported in their roles and can learn from each other. That's why we offer mentorship through our buddy system.
Flexible working
We're a 24/7 business and our working patterns adapt to our customers' needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it's in the best interests of everyone.
Benefits
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
Colleague Networks
We want you to feel supported, no matter what.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
How to Apply
Here's what to expect at each stage of the application process. This can change depending on the role you've applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
We'll invite you to take part in an online assessment. This could be before or after your interview.
In-person assessment centre
We'll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you've applied to.
Decision
After we've decided, we'll be in touch. If you've been successful, we'll officially invite you to join the team and let you know the next steps.