We are looking for a warm, organized and people-focused Practice Operations & People Manager to support the smooth running of our GP practice.
This middle‑management role combines HR support, day‑to‑day practice operations and high‑level administrative support, working closely with the COO, GP partners, and practice teams.
Main duties of the job
* Support HR processes including recruitment, onboarding, contracts, appraisals, sickness absence and staff wellbeing.
* Provide day‑to‑day HR advice and support to managers and partners.
* Support the smooth running of practice and office operations.
* Help coordinate rotas, leave and administrative workflows.
* Maintain HR policies, procedures and governance documentation in line with NHS and CQC requirements.
* Provide confidential administrative and organisational support to the COO and GP partners.
* Support meetings, correspondence and practice projects.
* Support with absences and payroll matters and submissions.
About us
We offer a supportive working environment, a varied and rewarding role, and the opportunity to contribute positively to staff experience and patient care.
Person Specification
Experience
* Strong organisational and communication skills.
* Professional, approachable and able to manage confidential matters.
* Problem‑solving.
* Ability to manage change.
* Team player.
* Experience in primary care or the NHS.
* Experience of using EMIS would be beneficial.
Qualifications
* Experience in HR, healthcare administration, practice management or a similar role.
* CIPD qualification or equivalent HR experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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