Telesales Appointment Setter - IT & Telecoms Services
Location: Nazeing, Hertfordshire (Office-Based)
Salary: £25,000 - £30,000 + Commission
Our client is a market-leading provider of Managed Service Provider (MSP), IT, and telecommunications solutions, supporting businesses across a wide range of sectors. Due to ongoing growth, they are expanding their commercial team and seeking a driven, self-motivated Appointment Setter who thrives on cold calling, identifying opportunities, and helping to build strong client relationships.
Role Overview
This is a proactive, high-energy role suited to someone who enjoys picking up the phone and making things happen. You will be responsible for generating new business opportunities through outbound calling, qualifying prospects, and booking high-quality appointments for the sales team. You will also support early-stage account management, helping to nurture prospects and ensure a seamless handover to senior sales colleagues.
You will consistently make 80-100 outbound calls per day, identifying opportunities across IT, telecoms, and managed services. The target is to secure 5-6 quality appointments per week, contributing to a strong and sustainable pipeline.
Key Responsibilities
* Make 80-100 proactive outbound calls daily to potential business clients.
* Qualify prospects and book 5-6 sales appointments each week.
* Build rapport, understand customer needs, and clearly communicate the benefits of IT, telecoms, and managed service solutions.
* Maintain accurate records of all activity within the CRM system.
* Work closely with the sales team to ensure a smooth transition of leads and follow-up actions.
* Consistently achieve and exceed weekly appointment-setting targets.
Key Skills & Attributes
* Previous experience in telesales, cold calling, lead generation, or appointment setting (experience within IT/telecoms/MSP environments is beneficial but not essential).
* Confident communicator comfortable with high-volume outbound calling.
* Self-starter with strong motivation, resilience, and a results-driven approach.
* Highly organised with excellent time management and attention to detail.
* Positive, energetic, and able to build rapport quickly.
What's on Offer
* Competitive salary of £25,000 - £30,000 DOE.
* Attractive commission structure with clear earning potential.
* Ongoing training, coaching, and professional development.
* Supportive and collaborative team environment.
* Genuine opportunities for progression within a fast-growing organisation.
How to Apply
If you are a proactive, enthusiastic telesales professional who enjoys generating new business and wants to develop within a thriving company, we'd love to hear from you. Please apply with your CV and a brief cover letter explaining why you're the ideal fit.