Job Title: Customer Service Support Operator Location: Farnborough, (GU14 7BF) 2 Days a week onsite Contract Length: 6 months Company Overview Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is partnering with Siemens to deliver high-quality recruitment solutions. We are committed to building a diverse and inclusive workforce and welcome applications from candidates of all backgrounds. Role Overview We are seeking a proactive Customer Service Support Operator to join our Farnborough office. In this role, you will play a key part in delivering exceptional customer service to our service customers. You will support the coordination and administration of the service account base, ensuring day-to-day operational tasks are completed efficiently and to a high standard. Responsibilities You’ll create impact by: * Working with the Customer Service Support Team Leader to ensure all service administration activities are completed within required timeframes. * Handling a variety of tasks including invoicing, goods receipting, maintenance planning, fault call dispatch, and documentation checks. * Acting as an initial escalation point to resolve customer issues. * Ensuring engineers’ paperwork is correctly completed, received, billed, and invoiced, and preparing additional quotes where required. * Assisting with the planning and dispatch o...