Overview
Receptionist role across three practices in Orkney. Part of Clyde Munro Group. Full-time hours over four days (8:00–17:30) with no evenings or weekends; part-time hours considered. Pay £13.80 per hour including island allowance. Active Life Membership for you and your family. Parking available at Kirkwall and Stromness; onsite parking at Daisybank.
Responsibilities
* Provide a professional reception service and maintain excellent patient care aligned with our practice values.
* Maximise the use of the internal system (Software of Excellence) to maintain accurate patient records.
* Answer the telephone, manage appointments and collect patient charges.
* Maintain reception cleanliness standards to uphold confidence in the quality of care.
* Manage the appointment book for all clinicians to ensure surgery utilisation and productivity while meeting patient needs.
About you
* Relevant experience in a general practice environment is desirable.
* Proven track record in a customer/patient-focused reception environment.
* Willing to demonstrate the highest levels of patient care.
* Ability to work on own initiative as well as part of a team.
* Enthusiastic with an appetite to learn and develop new skills.
Benefits
* Competitive pay scale
* Career progression opportunities within the group
* Recommend a friend bonus
* Company-paid GDC fee
* Professional development: online training and educational assistance
* Wellbeing initiatives
* Cycle to work scheme
* Employee Assistance Programme
* Enhanced family-friendly policies
* You Days - a day off for moving house or getting married
Daisybank Clinic, Orkney Dental Kirkwall, and Orkney Dental Stromness are part of Clyde Munro Group. Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together toward delivering the best patient care. We have ambitious plans for growth and pride ourselves on developing our staff and supporting progression within the group.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Technology, Information and Internet
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