Overview
* Job Title: Sales Co-ordinator
* Location: Duxford, Cambridgeshire
* Salary: £27,000- £29,000 per annum
* Contract: Permanent, Full-time
* Hours: Mon-Thurs 8:30am-5:00pm or 9:00am-5:30pm; Fri 8:30am-4:30pm or 9:00am-5:00pm
About the Client
Our client is a highly established, leading full-service distribution company specialising in machinery and trucks. They provide equipment and solutions to the construction and transport industries, among others.
About the Role
We are looking for a highly organised and detail oriented individual to provide essential administrative support to our clients field sales team, ensuring a smooth and efficient Order to Delivery process. This role plays a key part in managing and maintaining the accuracy of order routines within their system, supporting the wider sales function and helping them deliver an exceptional customer experience from initial order through to final delivery.
What you'll be doing
* Support Field Sales by managing machine reservations, inventory availability, and pre-order requirements
* Check sales orders for accuracy and feasibility
* Submit purchase orders and liaise with suppliers
* Work with Finance Houses to ensure accurate invoicing and prompt payment
* Maintain occasional direct contact with regular customers
* Manage machine prep for shows, demos, and exhibitions
* Oversee the full Order to Delivery process, from order entry to final documentation
* Track orders through to completion, including changes, invoicing, and delivery
* Report on sales value, margin, and costing variances; contribute to sales forecasting
* Provide ad hoc reporting and support departmental projects
* Maintain inventory databases and reconcile stock records
* Coordinate new machine deliveries with haulage partners
Requirements
Essential
* Proactive order management and organisational skills
* Excellent customer service and relationship-building abilities
* Strong multitasking skills with the ability to liaise effectively across teams
* Ability to work accurately under pressure, independently and collaboratively
* Quick adaptability to computerised data systems and strong overall computer literacy (Microsoft Office, Outlook)
* Customer-focused mindset, aligned with our clients values and vision
* Understanding of dealer operations and customer business needs
Desirable
* Experience with the current Dealer Management System (iDMS)
* Negotiation skills
* Familiarity with MRP environments
* Good technical knowledge of our clients product range
* Comprehensive understanding of the business\'s total product offering
Benefits
* Health Cash Plan
* Free Physio Access
* 24/7 GP Service
* Health & Wellbeing Support and benefits
* Enhanced Sick Pay
* Family Leave
* IVF Support
* Retirement Support
* Pension - Contributions up to 5%
* Car Leasing
* Cycle to Work
* Discounts Platform
* Refer-a-friend bonus
* Long service awards (from three years)
* Paid volunteering day each year
* Christmas shutdown as part of holiday allowance
* Opportunities to get involved through Employee Council, Social Committee, and Caring, Daring, Sharing awards
Application
Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 working days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website.
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