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Medical receptionist

Wetherby
NHS
Medical receptionist
Posted: 22h ago
Offer description

Overview

Are you organized, friendly, and great at multitasking? Were looking for a Medical Receptionist to join our team!

Location: Wetherby LS22 6JS and Bramham LS23 6RN
Job Type: Full Time and Part Time Hours Available
Salary: £12.21 increasing on successful completion of probationary period


Key Responsibilities

* Greet and welcome patients in a professional and friendly manner in person and via telephone
* Manage patient appointments and scheduling of home visits
* Handle incoming calls and direct inquiries appropriately and professionally
* Timely, confidential and accurate processing of incoming mail
* Other administrative duties that are required from time to time to support excellence in clinical service to the patient
* Effective actioning of task messages including telephoning patients, medication tasks, pathology results and email management
* Coordinate communication between patients, medical staff, and external parties


Requirements

* Driving License is essential to work across 2 locations: Wetherby Surgery and Bramham Medical Centre
* Previous experience in a medical or admin role preferred but not essential, training is provided
* Strong communication and interpersonal skills
* Ability to handle sensitive information confidentially
* Proficient in Microsoft Office
* Excellent organizational skills and attention to detail
* Friendly and patient-centred attitude


Why Join Us?

* Supportive and collaborative work environment
* Access to the NHS Pension Scheme
* Free onsite parking


About us

South Milford Surgery and Wetherby & Bramham Surgery are part of the same partnership but the surgeries have separate patient lists and are members of different primary care networks.


Job responsibilities

Are you organized, friendly, and great at multitasking? Were looking for a Medical Receptionist to join our team!

Location: Wetherby LS22 6JS and Bramham LS23 6RN
Job Type: Full Time and Part Time Hours Available
Salary: £12.21 increasing on successful completion of probationary period


Key Responsibilities

* Greet and welcome patients in a professional and friendly manner in person and via telephone
* Manage patient appointments and scheduling of home visits
* Handle incoming calls and direct inquiries appropriately and professionally
* Timely, confidential and accurate processing of incoming mail
* Other administrative duties that are required from time to time to support excellence in clinical service to the patient
* Effective actioning of task messages including telephoning patients, medication tasks, pathology results and email management
* Coordinate communication between patients, medical staff, and external parties


Qualifications

* Driving License is essential to work across 2 locations: Wetherby Surgery and Bramham Medical Centre
* Previous experience in a medical or admin role preferred but not essential, training is provided
* Strong communication and interpersonal skills
* Ability to handle sensitive information confidentially
* Proficient in Microsoft Office
* Excellent organizational skills and attention to detail
* Friendly and patient-centred attitude


Why Join Us?

* Supportive and collaborative work environment
* Access to the NHS Pension Scheme
* Free onsite parking


Person Specification


Qualifications

* Experience of working as a receptionist or admin related role, not essential as full training is provided.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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