What's involved with this role: Job Title: Licensing Officer Ref: Walsall RQ1570567 Pay rate: £13.69 per hour PAYE A Basic DBS is required for this role. A Driving licence is required for this role. The role: We are seeking a detail oriented and organised Licensing Officer. Operating under the guidance of the Team Leader in Trading Standards & Licensing and the supervision of the Senior Licensing Officer, you will be responsible for ensuring the efficient operation of the licensing service and maintaining a high level of responsiveness to customer needs. Key Responsibilities: Provide expert advice and information on licensing matters to the public, local businesses, legal representatives, and council officers Address inquiries via telephone, in person, and in writing, adeptly signposting customers to other services when necessary Identify licenses subject to renewal and ensure the timely issuance of accurate reminders and invoices Undertake predominantly administrative duties, including processing license applications, meticulous data recording, data inputting, and the maintenance of the public register Validate documents to ensure strict compliance with licensing regulations What the client is looking for: Level 2 National Certificate for Licensing Practitioners Proven experience in handling licensing applications In-depth familiarity with the Licensing Act 2003, Gambling Act 2005, and Taxi legislation Strong organisational and administrative aptitude Outstanding communication skills, both verbal and written Impeccable attention to detail and accuracy in processing applications Ability to work efficiently within a team and autonomously How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. "XI JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.