The role
As Operations Support Coordinator, you will support our management field team with professional, timely and appropriate support predominantly related to recruitment. You will also be responsible for providing administration support for the Operations Management team, including creating and maintaining regular reporting.
Responsibilities
· Liaise with the Operations Management team to identify job vacancies, recruitment requirements and recruitment activity
· Manage the Indeed platform, placing job adverts and managing the account
· Provide shortlisting service of candidates to the Operations Management team
· Book / schedule interviews, accordingly, liaising with the Operations Management team to coordinate diary entries, producing interview timetables, copies of relevant CVs and standard interview scoring documents
· Be prepared to conduct 1st stage telephone or virtual interviews
· Administer the company recruitment needs, including understanding trends and activity, amending the approach where appropriate. Identifying where SDM's and Site Managers require support from Head Office
· Receive updates following interviews and send appropriate responses to attendees
· Keep the recruitment dashboard updated to provide live reporting of all ISM recruitment requirements
· Sourcing and vetting agencies in the provision of agency workers for the business with the support of the HR team
· Develop and maintain effective relationships with recruitment agencies
· Liaise with Operations Management team to source and book agency staff when required, or in an emergency
· Act as key conduit between HR and Operations regarding recruitment
· Increase the use of social media to create awareness of ISM job opportunities
· Provide ad hoc general administration support to the wider Operations Management team
· Manage the facilitation of the 'Clean That' brand – including liaising with HR to prepare any order requirements
· Manage the preparation of the monthly incentive scheme data
Skills and Experience
· Strong administration skills with good attention to detail and accuracy
· Ability to competently manage a busy workload with the ability to prioritise
· Strong communicator (written and verbal)
· Demonstrates initiative, enthusiasm and displays a positive 'can do' attitude
· Competent in Microsoft Office
· Ability to collate, manipulate and present data and reports to support business decisions
· Able to communicate confidently at all levels with various stakeholders both internally and externally
· Adaptable and resilient in the face of conflicting demands
About Us
ISM is a market leader in providing high quality facilities services nationwide. We work predominantly in the production, warehouse distribution, transport and public sectors. Our services cover cleaning, security, maintenance, landscaping and recycling operations. At ISM we pride ourselves on having a strong emphasis on safety and high-quality standards. Our colleagues are training to adopt the ISM 'can do' attitude and our experienced teams are focused on providing an excellent standard of personal customer service.
HP
Job Types: Full-time, Permanent
Pay: £28,500.00 per year
Benefits:
* Company pension
* On-site parking
Language:
* English (preferred)
Work Location: In person