Job Description
Based within a warehouse and office in Waltham Abbey, we are looking an individual with great customer service and experience with picking customer orders.
This is a versatile role, one that requires a flexible individual who can multitask, enjoys answering customer queries, is able to deal with a range of customers on the phone, and is able to pick bulk customer orders accurately.
This is a dynamic role which will be challenging and gratifying.
Role and Responsibilities:
* Answering customer queries by telephone
* Producing regular reports
* Picking orders in large quantities according to customers' requirements
* Processing and batching customer orders
* Sending out post to trade-in customers
* Arranging post and collections (Royal Mail, DPD and FedEx)
Essential Experience and Requirements:
* The candidate will need to show a good understanding of Microsoft Office; Word, Excel and Outlook.
* To work well within a small team and on occasion, working responsibly in a standalone position
* Coordinating with other departments to ensure customer orders are fulfilled
The hours for this role are Monday to Friday, 09:00 – 18:00, 40 hours a week.
The salary is dependent on experience and will start at £8.50 to £9.50.