Product Support Manager
We’re looking for a Product Support Manager to join the team at our factory in Halifax. The Nestlé Halifax Factory in West Yorkshire is the home of iconic confectionery brands including Quality Street and After Eight. These are produced through controlled process plant and automated filling and packing lines.
As a Production Support Manager, you will support the delivery of safe, efficient, and high-quality production performance. Working closely with the Area Manager, Shift Managers, and Lead Operators, you will help ensure operational excellence through strong process compliance, data-led insights, and a focus on continuous improvement.
Benefits
* Comprehensive pension scheme – up to 12% employer contribution
* Potential, discretionary annual bonus
* Private medical health cover
* A focus on professional development and growth
* Salary: £48,000 - £52,000 per annum dependant upon experience
* Full Time, Permanent
Responsibilities
* Customer Service: Supporting the delivery of production outputs aligned to customer demand and service expectations
* Plant Performance: Analysing performance losses and trends to improve efficiency and support escalation where required
* Quality: Ensuring products meet required standards and supporting root cause analysis for defects and improvements
* Operational Efficiency: Monitoring material and labour usage, identifying variances and supporting corrective actions
* Continuous Improvement: Driving improvements to processes and performance using structured problem‑solving approaches
* People Development: Supporting, coaching, and developing team members to build capability and strengthen performance
Ingredients for Success
* Operational Experience: Proven experience within a manufacturing or production environment with a solid understanding of processes
* Analytical Capability: Ability to interpret operational data and identify trends to drive improvements
* Systems Knowledge: Experience working with production systems and ensuring process compliance
* Problem Solving: Proven capability in root cause analysis and implementing sustainable solutions
* Communication & Collaboration: Ability to engage and influence stakeholders across teams
* Coaching & Development: Experience supporting and developing others to improve performance
What You Need To Know
Advert closing date: Thursday 28/05/2026. We will be considering candidates as they apply and may close the advert early if sufficient applications are received, so please don’t delay in submitting your application.
At Nestlé, inclusion and diversity fuel innovation and help people thrive. We welcome applicants from all backgrounds and can provide accommodations throughout the application process. To find out more about Nestlé’s commitment to a Diverse and Inclusive Workplace and your recruitment journey with Nestlé, please visit the respective links.
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