Front of House Manager
We have a fantastic opportunity for an enthusiastic Front of House Manager to join our team. You'll be front and centre of our stage, leading your team to provide guests and visitors with a warm welcome and unparalleled service. Your number one priority is the customer experience and you will have a strong track record in motivating and leading a team, whilst also being prepared to roll up your sleeves and get stuck in! You will be someone who likes to get to know people, be able to start authentic, genuine conversations and inspire our guests to create wonderful memories. As Front of House Manager, you will identify all opportunities to maximise sales whilst enhancing the guest experience and ensure the team does the same. You will be incredibly structured and encourage strong working relationships between all departments. You'll be responsible for continually monitoring the quality of standards across all departments within the hotel on a daily basis, assisting our HODs in maintaining a smooth operation. Being responsible for looking after Reception, Concierge, Reservations and Nights, you'll have a big task on your hands so your attention to detail and organisational skills will need to be second to none.
We're looking for an experienced Front of House Manager that will inspire the team to put our guests at the heart of everything they do. You'll need experience working in a similar role within the hospitality industry, ideally within the Front of House department. You'll have led a team and be confident in communicating across all levels and supporting other HOD's with the smooth running of each department. Your daily priorities will change based on the needs of the business so being flexible and adaptable is a must for this role. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Front of House Manager 40000 per annum Hotel Indigo Bath
* Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
* 50% off your bill when you dine in one of our Restaurants or Bars.
* Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
* Cycle to work scheme - save up to 40% on a wide range of bikes.
* Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
* Referral schemes for referring your friends or family to join our team.
* Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
* Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
* Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
* Employee Assistance Programme - free, confidential advice available 24/7 to you.
* An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
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