An international organisation is seeking an IT Lead to support and develop its local IT environment, acting as the senior on-site point of ownership for IT services and infrastructure, with a strong focus on Azure and Microsoft cloud technologies.
The role will combine hands-on technical responsibility with oversight of day-to-day IT operations, acting as a senior point of escalation and supporting the development of less experienced team members. Working closely with a central IT Operations function based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery.
This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part of the environment.
Key Responsibilities:
Acting as the lead IT presence on site and primary escalation point
Managing and prioritising incidents to ensure effective resolution
Supporting and developing junior team members and IT support staff
Managing and supporting Azure and Microsoft 365 environments
Supporting infrastructure, networking and endpoint environments
Leading system builds, configurations and deployments
Contributing to service improvements and operational best practice
Working closely with the wider business to support day-to-day IT needs
Background and Experience:
Experience operating in a senior IT support, infrastructure or systems role
Strong hands-on experience with Azure, including administration and support
Experience managing Microsoft 365 environments
Experience supporting Windows desktop and server environments
Good understanding of networking fundamentals (LAN, WAN, firewalls, WiFi)
Experience with device builds, deployments and end user support
Comfortable acting as a senior on-site IT lead within a wider international IT structure
Ability to manage and prioritise workload in a fast-paced environment
Further details will be shared as the process progresses