Job Description Do you have experience of both managing and interfacing applications? Do you have a background working within Social Housing with housing management systems ? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation’s application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Experience of Social Housing Management / Field Service applications (Such as MRI Enterprise/Orchard Housing, MRI HousingOne/OPENHousing, Aareon QL, NEC Housing, Civica Cx, MIS ActiveH, TotalMobile, or similar). Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience Strong Microsoft 365 application experience Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Strong SharePoint experience. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Applications Manager (General)Salary Circa £55,000 per annum with some flexibility for the right candidateLocation: Knowsley, Prescot, Liverpool L34 9ETSalary: circa £55,000 per annum, with some flexibility for the right candidateContract: Permanent, Full-TimeApproximate re-opening of head office September 2026.Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates supports the business, ensuring systems are effective, usercentered and consistently improving to meet organisational needs, this is the role for you.The general Applications Manager will manage the entire lifecycle of varied applications for diverse, multi-vendor IT systems, acting as the bridge between IT teams and stakeholders to ensure applications are reliable, secure and cost-effective.About the roleThe way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloudbased technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together.The Applications Manager is responsible for the end-to-end ownership and continuous improvement of Cobalt’s application portfolio, ensuring systems are secure, well governed, cost effective and deliver real value to the organisation. Acting as a Product Owner rather than a super user, the role balances user experience, operational resilience, supplier performance, risk and compliance. The post holder leads application roadmaps, manages change and testing, and holds suppliers accountable for service quality and value for money.You’ll work sidebyside with operational teams, building trusted relationships and shaping applications around real business needs rather than operating as a traditional IT back office. Collaboration, visibility, and influence are key - you’ll be expected to face into the organisation, speak the language of the business, and act as a genuine partner in improving how services are delivered, not just the systems that support them.Key ResponsibilitiesIn this role, you will: With peer Applications Manager (Microsoft), own and manage Cobalt’s core business applications and SaaS platforms as well as integrations, ensuring reliability, scalability, and consistency. Lead application roadmaps, upgrades, and continuous improvement Work closely with digital, data, and security colleagues to deliver joinedup outcomes Champion application usability, adoption, and value across the organisationThe role has a primary focus on Cobalt’s critical business systems including Total Mobile (Field Service Management), Xledger (Finance), as well as (working with our other Applications Manager) our Housing Management System MIS Active H, and optimisation of the wider M365 toolset.The postholder shares responsibility for standards, governance and resilience across the wider application estate, contributing to a modern, productled approach to applications management across the organisation.For the full list of responsibilities and the person specification, please review the recruitment pack linked below.What We’re Looking ForWe are seeking people who can bring creative thinking, and fully support our vision, values and commitment to our customers. We are particularly interested in people with experience working in housing associations who are looking to join an organisation ready to embark upon an exciting period of transformation and growth but also welcome those who can bring new ways of working and thinking from out of sector aligned to the right technical and people-skills.You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally.Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.