Job Title:Domestic Gas Quality Auditor
Section:Gas Compliance
Designation:Quality Auditor
Reports to:Gas Manager
Employed or Self Employed
Main Purpose of the Job
* To audit domestic gas works including servicing, breakdown repairs, new boiler/heating installations, and investigations carried out by client-appointed contractors.
* To ensure all works comply with Gas Safety (Installation and Use) Regulations, relevant British Standards, and manufacturer guidelines.
* To produce detailed, accurate reports using company-issued tablets/laptops outlining inspection findings.
* To issue Warning Notices/At Risk/Immediately Dangerous notices as appropriate, supported by photographic evidence.
Summary of Responsibilities & Personal Duties
* Represent Phoenix Compliancy Management (PCM) professionally at all times.
* Audit domestic gas appliances and systems for both workmanship quality and gas safety compliance.
* Undertake relevant training to remain up to date with gas legislation, standards, and procedures.
Key Responsibilities and Duties
Site Auditing Duties
* Attend designated domestic properties to audit completed gas works.
* Confirm resident appointments by phone prior to attending site.
* Conduct visual on-site risk assessments in line with health and safety procedures.
* Inspect the installation, servicing or repair of gas appliances (e.g., boilers, fires, cookers).
* Ensure photographs are taken of any non-compliance or hazards.
* Where necessary, issue appropriate Gas Industry Unsafe Situations Procedure (GIUSP) notices (e.g., AR, ID, NCS).
* Notify the PCM office immediately when unsafe situations are identified.
* Complete and sync audit reports in real time using mobile devices.
No Access Procedure
* Take a photograph of the entry door or block entry system.
* Leave a “No Access” card including your contact number.
Resident Callbacks Following No Access
* Rebook appointments directly with the resident if they contact you.
* Inform the office to resend the job to your device.
Job Cancellation
* Notify the resident if you’re unable to attend.
* Inform the PCM office immediately with details of the cancelled job.
General Duties
* Achieve personal auditing targets and KPIs set by management.
* Collaborate professionally with Contract Managers, Operations Support, and the wider PCM team.
* Respond to complaints or queries regarding gas works with technical reports or site investigations.
* Maintain full compliance with company policies and procedures.
* Carry out additional duties in line with your role as directed.
Accreditations & Competency Requirements
You must hold and maintain the following valid and up-to-date domestic gas qualifications:
* ACS Gas Qualifications:
o CCN1 (Core Domestic Gas Safety)
o CENWAT (Central Heating Boilers & Water Heaters)
o HTR1 (Gas Fires & Wall Heaters)
o CKR1 (Cookers)
* Experience in auditing or supervisory roles in domestic gas compliance is highly desirable.
* Familiarity with GIUSP, Gas Safe Register requirements, and audit best practices.
Desirable
* Understanding of Renewable technology heating
* Carbon Monoxide Testing CMDDA1
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