Commercial Housing Manager
Location: Falkirk office (hybrid, occasional travel to Edinburgh).
Role Overview
The Commercial Housing Manager will oversee factoring, private lettings, shared equity and shared ownership, as well as commercial lease portfolio management across the Property Management business.
Responsibilities
* Lead performance, compliance and customer experience across a portfolio of over 7,000 factored owner properties, 1,200 mid‑market and market‑rent properties, 150 commercial leases and 350 shared owners.
* Manage daily operations and supervise a team of 3 co‑ordinators, with overall responsibility for 47 staff members.
* Drive performance improvement initiatives and ensure efficient income collection.
* Maintain compliance with relevant legal and regulatory frameworks and protect income streams.
* Report directly to the Director of Property Management and provide regular updates on portfolio performance.
Qualifications
* Third‑level management qualification or degree equivalent in a relevant discipline (e.g. Management, Business, Housing/Property).
* Commercial acumen and experience managing competing demands in a fast‑paced environment.
* Awareness of relevant legal and regulatory frameworks.
* Experience leading performance improvement initiatives and income collections across a significant property portfolio.
* Driving licence and access to a car.
Benefits
* Competitive salary (£58,277 – £73,067 per annum, reviewed annually).
* 35 days holiday per year (inclusive of public holidays), pro‑rata plus one additional day after one year of service.
* Opportunity to buy and sell holiday days.
* Enhanced company sick and family‑friendly pay.
* Access to paid qualifications, learning and professional memberships.
* Defined contribution pension with generous employer contributions and salary exchange options.
* Salary Exchange car leasing scheme.
* Life assurance scheme.
* Healthcare cash plan (employees & dependents) and various employee benefits (discounts, flu vaccination, cycle‑to‑work, credit union).
Equal Opportunity Statement
We welcome applications from people of all backgrounds. Our offices are fully accessible to wheelchair users, and as a Disability Confident Leader we will interview all disabled candidates who meet the essential criteria.
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