Worth Recruiting – Property Industry Recruitment Job Title: HEAD OF PROPERTY MANAGEMENT – Residential Lettings Location: Hereford, HR1 Salary: £40,000-£45,000 per annum Position: Permanent, Full-Time Reference: WR 67614 We are seeking a highly capable and motivated Head of Property Management to lead and develop our Property Management team. This is a senior role, overseeing a diverse residential portfolio while managing and mentoring property managers and support staff. You will be responsible for ensuring the department operates smoothly, remains compliant, and consistently delivers outstanding service to both landlords and tenants. This position would suit either an experienced Head of Property Management looking for a fresh challenge or a senior Property Manager with proven leadership skills ready to take the next step. What You'll Be Doing (Key Responsibilities): Overseeing the day-to-day running of the Property Management department Managing, supporting, and developing a team of property managers and administrators Ensuring compliance with legislation, regulations, and internal processes Maintaining excellent service standards for landlords and tenants Providing training, guidance, and mentoring to team members Monitoring workflows and ensuring service levels and deadlines are met Handling escalated issues calmly and effectively Contributing to business growth and client retention through exceptional service delivery What We're Looking For (Skills & Experience): Proven experience in property management (residential sector essential) Strong leadership, mentoring, and team management skills Excellent understanding of property management legislation and compliance Ability to remain calm and decisive under pressure Exceptional organisational and communication skills A solutions-driven approach with strong attention to detail Ambition to develop both the team and the department What's In It For You? Competitive salary and benefits package Clear progression and career development opportunities Chance to lead a well-established property management team Professional, supportive working environment Opportunity to shape and improve processes, service delivery, and client satisfaction Ready to take the next step in your property career? If you are interested in this Head of Property Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 67614. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client’s job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR 67614 – Head of Property Management